HELEN ZHAO

Commission Info & Terms of Service
Personal commissions: Email for availability
Commercial commissions: Email for availability
The listed prices are starting base prices. The client is welcome to suggest their own price.
The base price is for one character.
Additional props (e.g. large weapons, pets, vehicles) are priced depending on complexity.
BUST: 400+ USD
Commercial Fee: +200 USD
Additional Character: +150 USD
Additional Props: +30 ~ 100 USD
Layers cut for animation: inquire with artist
HALF BODY: 600+ USD
Commercial Fee: +400 USD
Additional Character: +350 USD
Additional Props: +30 ~ 150 USD
Layers cut for animation: inquire with artist
FULL BODY: 800+ USD
Commercial Fee: +600 USD
Additional Character: +400 USD
Additional Props: +50 ~ 150 USD
Layers cut for animation: inquire with artist
COMPLEX ILLUSTRATION: 1100+ USD
Commercial Fee: +800 USD
Additional Character: +400 USD
Additional Props: +50 ~ 150 USD
Layers cut for animation: inquire with artist
SPLASH ART: 1400+ USD
Commercial Fee: +1000 USD
Additional Character: + 500 USD
Additional Props: +50 ~ 200 USD
Layers cut for animation: inquire with artist
TERMS OF SERVICE
The client must be 18+ years old, or have a legal parent/guardian to agree to all of the Terms of Service as listed below.
Clients are granted exclusive rights for personal use of the work produced as agreed upon, which must not be transferred to any other parties.
Unless specified in the order form as Commercial Licensing, commercial licenses and reselling rights are not included. Commercial use includes usage on merchandise, games, books, videos/streams and any monetized work. Commissioned artwork may only be used for the purpose it was commissioned for.
Commission work made available to the client cannot be traced, edited, or claimed as their own or anyone else's for any reason or purposes.
I retain original copyright and ownership of all my illustrations, and I have the right to display them on my websites, socials, portfolios, art books, etc.
Commission work will not be used for Artificial Intelligence, Machine Learning and NFTs.
Credit to @helen_zzhao must be present wherever the artwork appears on social media, with or without commercial licensing.
PAYMENT & WORK PROCESS
Payment through PayPal invoicing or Wise (USD) must be paid in full before I start the commission. If a client is on the waitlist and the commission has not been started, they do not need to pay until the informed commission start date.
Regular updates will be given throughout the process every 3 - 7 days.
The number of final sketch retakes from scratch is limited to 2. Additional retakes will require a fee.
Changes other than slight detail or color edits in later stages of the process will require a fee.
It is the client's responsibility to provide the relevant details and references of the character that should not be missed. I have the right to refuse to revise or correct something that was not obvious, clear, or previously specified.
Prompt and reasonable communication is expected from the client throughout the work process. Lack of communication from the client for 30 days or more while the commission is in progress will result in a canceled commission without refund.
When the Final Preview is sent, only corrections for mistakes in the character design will be allowed.
The client will receive the final artwork through email.
CANCELLATION & REFUNDS
Refunds are strictly not allowed if the illustration has already been started, unless initiated by me.
If I am unable to complete the illustration by the discussed deadline, the client can choose to discuss a refund with me based on the amount of work completed (e.g. 50% of the progress done, 50% of the paid amount will be refunded).
I retain the rights to stop working with and/or refund clients who are disrespectful, or do not provide me with necessary information as asked.
By submitting a Commission Order Form, the client confirms to have reviewed, understood, and agreed with all terms and conditions stated above.
I will not be held responsible for lack of reading or comprehension.
Violation of the Terms of Service will result in an automatic blacklist.
ORDER FORM
Fill out the form, or email [email protected] with the information listed below.
Name/Company Name/Social Media Username:
Contact email:
Commission Type: (Bust/Half Body/Full Body/Complex Illustration/Splash Art)
Commission Licensing: (Personal/Commercial)
Written Description & Visual References
Deadline: (if not applicable, write N/A)
Extra Information: (Include any other information or requirements regarding your order, e.g. project content, file dimensions/naming, etc.)
Thank you for your interest in my work!
©helen_zzhao. All rights reserved.


























